February 8, 2011
President/CEO: Charles E. Sykes - President and Chief Executive Officer
Location(s): 80+ locations throughout the United States including Amherst NY, Canada, Latin America, Asia Pacific, Europe, Middle East and Africa.
Type of business: SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena, including to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.
Current work force(full & part time): 51,000 globally
Company mission: To make our clients more efficient and more profitable while improving loyalty to their company brands.
Corporate culture: Professional, collaborative, business casual. People serving people.
Training programs: Various training programs depending upon specific line of business.
Higher education tuition assistance: Tuition assistance program is available.
What do employees like best about working for your company: Professional friendly atmosphere.
Community Involvement: American Heart Association, American Diabetes Association, Food Bank of Western New York
Employee benefits: Competitive benefits including tuition reimbursement.
Types of positions: Financial and healthcare support services.
Where/how to apply: Online at https://jobs.sykes.com or call (716) 636-2000.